Privacy Policy and Personal Data Protection

We place great importance on the confidentiality and safekeep of your personal data and the respect of your privacy and rights in relation to it. This Privacy Policy aims to inform you about how we process your personal data, including its collection, use, storage, transmission and other processing activities, when you visit and use our website.

The processing of your personal data is carried out in accordance with the current legislation on the protection of personal data, in particular the Monegasque law n ° 1.565 of 3 December 2024 (the “MC Protection of Personal Data Law”) and the Regulation (EU) 2016/679 of 27 April 2016 (the “EU GDPR”) (hereinafter together the “Regulations”).

1. Data Controller The Data Controller for the use of this website is: 

  • Company name: SSVL (Monaco) SAM (hereinafter the “Data Controller”)
  • Address: L’Union, 27 boulevard des Moulins, MC 98000, Principality of Monaco
  • Email : info@ssvlmonaco.com
  • Tel. : +377 97 97 20 90

2. How We Use Personal Data

The collected data is processed for the following purposes in accordance with governing law:

  • responding to your requests and queries submitted through contact form;
  • managing the proper functioning and security of the website;
  • establishing anonymous traffic statistics;
  • improving our content and services;
  • improving the website functionality, performance, and user experience;
  • communicating with you by email if you have given your consent;
  • complying with our legal and regulatory obligations;
  • pursuing our legitimate interest or those of a third party.

We will only use your personal data for the purposes for which we collect it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purposes. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for a purpose not described above, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the Regulations, where this is required or permitted by law.

3. How We Collect Personal Data

We may collect personal data:

  • directly from you when you engage with us; and
  • other companies providing services to us.

4. Type of Personal Data Collected

When you visit and use our website, we may collect the following data:

  • Contact information and message content: any data submitted via contact forms,
    such as your first name, surname, date of birth, email address, and phone numbers
    as well as the contents of the message sent. This may include the subject, body,
    attachments, and metadata
  • Technical data: including IP address or user, browser type, operating system, and
    device information.
  • Usage data: pages visited, time spent on the website, clickstream data, and referring
    URLs.
  • Cookies and tracking technologies: used to enhance user experience and analyse
    website traffic.

No sensitive personal data about you is collected without your consent or unless required O comply with legal obligations.

5. Recipients of Data

The data is processed exclusively by:

  • the Data Controller;
  • service providers, including website hosting, IT support, analytics platforms, email
    delivery services, and customer relationship management tools.

The service providers process data on our behalf under data processing agreements that ensure the Regulations.

6. Retention Period of Data

The data is retained for a period of 12 months after the last interaction between the Data Controller and you.

7. Your Rights

In accordance with the Regulations, you have the following rights with regards to your personal data:

  • right of access to your data;
  • right to rectification of inaccurate data;
  • right to object to the procession of your data;
  • right to deletion and erasure of your data (except data we are obliged to keep for
    administrative, legal or security purposes);
  • right to restriction in the processing of your data;
  • right to withdraw your consent at any time;
  • right to receive an exported file of the personal data we hold about you, including any data
    you have provided us with

You can exercise these rights by reaching out to us through the following contact details:by email:

  • by email: info@ssvlmonaco.com
  • by mail: SSVL (Monaco) SAM l’Union, 27 boulevard des Moulins,
    MC 98000, Principality of Monaco

Please include sufficient information to allow for the verification of your identity and please specify the nature of your request. We will respond within one month from the receipt of your request. In certain cases, this period may be extended by two additional months, depending on the complexity and number of requests. You will be informed of any such extension.

8. Data Security

We implement appropriate technical and organisational measures for:

  • encryption of communications via HTTPS;
  • secure hosting;
  • secure access to forms;
  • restricted access to data;
  • regular website updates;
  • security backups.

The website performs no automatised tracking or analytics and only uses a “GDPR-compliant CAPTCHA” service. Data transfers occur only to EU nations via EU-based sub-processors as well as may occur to the United Kingdom and Switzerland. Data is never sold or shared for commercial purposes to third parties.

9. Cookies

Our website uses cookies to keep track of traffic volumes, allow our website to recognise a user’s device, preferences and generally help to improve your online experience.
Please refer to our Cookie Policy, which can be accessed by clicking here, for more information on what cookies are, how we use them and your rights in this context.

10. Activity Logs

We gather certain information automatically through our website and use analytical software for statistical purposes.

This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring or exit pages, the files viewed on the website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, clickstream data to analyse trends in the aggregate and administer the website, event data regarding how the services are used to collect and aggregate certain diagnostic and analytics information.

11. Shared Information with Licensor

Analytical software may send information to its licensor. Since other websites and companies may also use the same software, the licensor may collect information that, when aggregated by them, allows them to identify you individually. We have no control over such a collection and use and cannot be held responsible for such actions.

Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third- party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

12. User Behaviour

As a user you pledge to:

  • Not compromise the security of the website;
  • Not submit illegal, abusive, or defamatory content;
  • Use the website in compliance with the Regulations.

Any abuse may result in suspension of access to the website.

13. Responsibility and Disclaimer

We make every effort to ensure the accuracy of the information published. However:

  • The website may contain links to third-party websites, which we do not control;
  • We disclaim any responsibility in the event of errors, unavailability, or technical
    incompatibility;
  • No system is foolproof, though we are committed to informing you in the event of a data
    breach;

Any abuse may result in suspension of access to the website.

14. Complaint to Monaco’s Regulatory Authority

We make every effort to ensure the accuracy of the information published. However:

If you believe that your rights have been violated, you can lodge a complaint with:
AUTHORITY FOR THE PROTECTION OF PERSONAL DATA (APDP) 11 Rue du Gabian, 98000 Monaco
https://apdp.mc/
Or
you may lodge a complaint with your national Data Protection Authority.

LEGAL NOTICE

Responsibility

The website publisher strives to provide accurate and up-to-date information but cannot guarantee the accuracy or completeness of its content. User are solely responsible for how they use the website.

Intellectual Property

All content on this website (texts, images, graphics, logo, icons, etc.) is the exclusive property of SSVL unless otherwise stated, and is protected by intellectual property law. Any reproduction, distribution, modification, or publication of these elements is prohibited without the prior written consent of SSVL.

Changes to the Privacy Policy and Your Duty to Inform Us of Changes

This Policy was last updated in October 2025. Subsequent updates to the Policy will be made as and when required. The latest version of the Policy can be found on our Website or upon request
from us. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

Analytics

This website uses Analytics to collect anonymous information such as the number of visitors to the site.

Performance

We use cookies to improve the site performance and page load speed